Privacy Policy

Privacy Policy – SP Tour and Travels

At SP Tour and Travels, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, contact us, or use our travel and taxi services. By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
  • Full Name

  • Mobile Number

  • Email Address

  • Address

  • Government ID (only when required for bookings)

  • Payment Details (processed securely through third-party gateways)

b. Non-Personal Information
  • IP Address

  • Device information

  • Browser type

  • Cookies and usage data

  • Location data (if enabled)

c. Booking & Travel Information
  • Pickup and drop-off locations

  • Travel dates

  • Preferences and requirements

  • Emergency contact details (optional)

2. How We Use Your Information

SP Tour and Travels uses your information to:

  • Process and confirm bookings

  • Provide taxi, tour, and travel services

  • Improve customer service and support

  • Personalize user experience

  • Send booking updates, confirmations, and travel-related communication

  • Respond to inquiries and provide assistance

  • Improve website performance and service quality

  • Comply with legal and regulatory requirements

3. How We Protect Your Information

We implement industry-standard security practices to safeguard your data:

  • Encrypted communication (SSL)

  • Secure servers and firewalls

  • Restricted access to personal data

  • Regular security audits and updates

While we take all necessary precautions, no online transmission is 100% secure. However, we strive to protect your information to the best of our ability.

4. Sharing Your Information

We do not sell or rent your personal information.
We may share data only with:

  • Authorized drivers and staff (only essential travel details)

  • Payment gateways during transactions

  • Trusted partners assisting with bookings

  • Legal authorities when required by law

All third parties are obligated to protect your data.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance site performance

  • Remember your preferences

  • Analyze site traffic

  • Improve user experience

You can choose to disable cookies from your browser settings, but certain features may not function properly.

6. Third-Party Links

Our website may include links to third-party sites or services.
We are not responsible for the privacy practices of external websites.
We recommend reviewing their privacy policies before sharing any information.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Opt-out of marketing communication

  • Withdraw consent

  • Request a copy of your stored data

To exercise these rights, you may contact us using the details below.

8. Retention of Data

We retain your personal information only as long as necessary to:

  • Fulfill the purposes mentioned in this policy

  • Comply with legal obligations

  • Resolve disputes

  • Maintain service records

9. Children’s Privacy

Our services are not intended for individuals under the age of 13.
We do not knowingly collect data from minors without parental consent.

10. Changes to This Policy

SP Tour and Travels may update this Privacy Policy periodically.
Revised versions will be posted on this page with an updated “Last Modified” date.
We encourage users to review the policy regularly.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

SP Tour and Travels
[info@sptourandtravels.in]
[+91 9368 – 971 – 520]
[+91 6395 – 281 – 040]

Book now, – get in touch!